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Guest Experience Platform
Elevate your experience
NEMO is the crew's silent partner orchestrating menus, events, service notes, and system status into one calm, connected space.
What is NEMO?
NEMO is a web application running on the vessel that allows crew to manage guests and guest experiences seamlessly.
Perfectly timed guest moments
Guests enjoy every detail perfectly timed and perfectly presented, without ever touching a button.
Faster, unified crew operations
Crew coordinate faster, respond instantly, and work from the same elegant platform whether at sea or in port.
Experience layer, not only software
It is not just a tool, it is an experience layer for the world's most exclusive yachts and residences.
Why is it different?
Where traditional yacht interfaces are built around technical control, NEMO is built around people. Crew workflows and guest experiences come first, systems second.
People-first design
Turns technical complexity into calm daily operations.
Unified platform
Menus, schedules, TV guides, crew messaging, and status in one place.
Flexible deployment
Runs on PACK for full integration or standalone for smaller projects.
How does it work with PACK?
NEMO is a crew-focused application for managing every guest experience detail. From check-ins and meals to crew directories and event planning, it becomes more powerful with PACK.
- PACK reports live AV, lighting, HVAC, and shade status directly into NEMO.
- NEMO sends menus, schedules, and service notes to PACK guest interfaces like Pack UI.
- Guests see menus, schedules, and captain messages in-room while crew manage everything centrally.
Can it run standalone?
Yes. For projects where only guest and crew coordination is needed, NEMO runs beautifully on its own with a built-in API for broader AV integrations.
Guest check-in
Manage arrivals and room assignments quickly.
Meal planning
Coordinate guest and crew menus from one interface.
Crew directory
Access contacts and responsibilities instantly.
Events and notes
Schedule service tasks and keep every detail aligned.
What does it do for crew?
NEMO centralizes guest and service information so crew can work faster, smarter, and with total confidence.
- See guest check-ins and room assignments.
- Update and publish daily menus.
- Manage crew directory and contact details.
- Schedule events and service tasks.
- View live room and system status when integrated.
What does it do for guests?
Guests never need to use NEMO directly, yet they feel it in every perfectly timed moment through connected interfaces such as Pack UI.
Menus and wine lists
Accurate daily information delivered in-room.
Events and messages
Upcoming activities and captain announcements at a glance.
Effortless luxury
Everything is tailored, up to date, and frictionless.
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